DIGITALIZATION, ARTIFICIAL INTELLIGENCE AND CYBER SECURITY IN DIGITAL STATE ADMINISTRATION (THORETICAL PERSPECTIVE)

DİJİTAL DEVLET YÖNETİMİNDE DİJİTALLEŞME, YAPAY ZEKÂ VE SİBER GÜVENLİK (KURAMSAL BAKIŞ)

Abstract

We now frequently see digitalization-related concepts in every aspect of our lives. Furthermore, digital government applications are being implemented rapidly and more intensively in public administration. The importance of social media has also increased for both society and the state. However, individuals now access services provided by private sectors and public organizations much more effectively and efficiently. Through e-government, citizens communicate with government institutions digitally to obtain information, submit requests, complaints, and request documents. Citizen participation in governance through digital channels is beneficial for governance and public oversight. On the other hand, there are serious ethical issues and legal obligations in the digital world and digital government administration. For example, there is a lack of knowledge and awareness regarding digital government administration, artificial intelligence, big data, blockchain, technopolitics, and cybersecurity. Government regulations (if any) on these issues should be implemented. Individuals should be provided with theoretical and practical training on the digital world. Multifaceted oversight is also important. This study approaches the subject from a theoretical and universal perspective. Concepts such as social media, digital government, digital ethics, digital activism, digital identities, big data, blockchain technology, artificial intelligence, AI ethics, cybersecurity, cyberbullying, and cybercrime are discussed and examined. Theoretical information on these topics is provided, and evaluations are made in the conclusion.